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I’ve had several calls from customers who told me about a phone call they received from Microsoft. The “Microsoft” technicians tell them to look at their event log (note: there are always errors in your event log) and then the “technicians” ask for remote access to your computer and request about $250 for a 1 year subscription to maintain your computer. Don’t allow them access and don’t pay them anything! It’s a huge scam. I suggest hanging up quickly – unless you just want to have fun with them – and that’s OK too. (see video). By the way, the phone calls are not coming from Microsoft.